All of our reviews are genuine and are taken from our Checkatrade profile.
Extremely high quality work carried out by a professional and friendly fitter
Very pleased with the work that was carried out. Everything was explained well.
Very professional company. Excellent work. Above and beyond our expectations.
Dan was brilliant. All contact with company has been excellent. Always on time.
Really good service. Helpful and sorted a longstanding linked issue saving me money
Really pleased with the service provided, Courteous, responsive, + punctual, diligent.
Arrived on time and very professional, explained all faults, kept very clean and polite.
Prompt, pleasant young man who serviced my security system - clean, tidy + informative.
Really quick and tidy work, nice guys and very helpful with the online set up instructions.
Excellent service, courteous workmen system explained well, easy to use alarm. Would recommend.
Altech provided an excellent service, they are professional, polite and go out of their way to help.
Excellent service-very prompt, clean and tidy workmanship. Friendly and explained everything clearly.
Fantastic, efficient, friendly and professional. Made me and my family feel safe, so, so impressed.
Outstanding service, quick estimate, reasonable price, quick job, great product. Could not be happier.
Their service is excellent, and they are always quick to respond and rectify issues with our alarm system.
Excellent experience. They did what they said that they would do, on time and on budget, and were good guys too
Very efficient and professional company. Don is always very helpful and I have no hesitation in recommending them.
Fantastic work, turned up on a short notice and did very diligent job checking the while system as well. Will use again
With no experience or contact in this field, we found Altech on Checkatrade and we are so pleased we did. They were brilliant.
The company arrived on time and found the fault very quickly. They repaired the fault there and then and were very knowledgeable.
We had our annual inspection done today. They arrived promptly
They are very polite and helpful. Great service from Altech security
Excellent service provided throughout installation. Kept me updated and thoroughly tested the alarm and made sure I was confident using it.
Contacted Friday and arrived Saturday morning. Identified problem and rectified very efficiently and professionally. Definitely recommend.
Jamie was very efficient and professional and I felt confident he knew what he was doing. He talked me through the instructions very patiently!
Options were provided of which we chose the least obtrusive and more involved to carry out but Daniel did the refit without any problems at all.
Fantastic service. The guys were prompt to arrive, very professional and did an excellent job. I'm very pleased and would definitely recommend.
Both Paul and Danny were extremely professional, efficient and nothing was too much trouble. Explained everything and had all the extra stock to hand.
I would highly recommend Altech Telecom Fire and Security, the work was carried out to a high standard, friendly and very knowledgeable team. 10 out of 10.
Customer interface with all Altech Security staff was both polite, informative and attentive to customer requirements. Customer service as it should be.
Even though the work was carried out during Lock Down and the men had to be in the house, they wore masks and were really understanding about keeping their distance.
Engineer turned up on time. Was very respectful of the property by removing his footwear. Answered all our questions and talked us through the work he was going to carry out..
Job done efficiently and on schedule. Excellent experienced workmanship. Left the place very clean. Well advised with latest tech. Competitively placed, highly recommendable
Original installer was unwilling to correct a fault with my alarm. Rang this company in an emergency and they attended the same morning and completed the repair. Very happy with response
Work carried out on time to a high standard. He was polite, knowledgeable and left my property tidy as he found it. Would definitely recommend Altech if you are looking for an alarm system!
Dan and James were punctual, polite, efficient, tidy, and took the time to explain how to use the system. We couldn't have been happier with the service we received from Altech throughout the process.
The proposed installation was thoroughly discussed and good suggestions given. Installation itself was perfect, no problems, no mess, operation of the new system well explained, very professional throughout.
Daniel came out to fix a fault on my home alarm system. He came at the booked appointment time, was polite, tidy and got my alarm system back up and running again. Great service, wouldn't hesitate to use them again.
Daniel and Paul were very professional from the start to the finish, also they were very neat and tidy. I am extremely pleased with their quality of work and equipment used. Would definitely recommend them. 10 out of 10
The engineer was very competent, knowledgeable and courteous. He carried out the work efficiently and cleared up once the job was finished. He explained the system and left us with a good understanding of the system.
We needed to replace our old alarm with a modern, wireless system. Dan and co were amazing. They offered us valuable advice on the system best suited to our needs, and the install was seamless. Couldn't recommend enough. 10 out of 10.
I had an Annual Service from Daniel and his team. They were accommodating with my timescale and were very professional. I will be recommending them to everyone as they found a fault that I had with my alarm immediately, not making a big deal out of it. Very tidy and polite. Excellent service 10 out of 10, well done lads.
A pleasure to use this company. They are professional, punctual and polite - which is more than can be said of my previous provider. Work was carried out quickly. Efficiently, and carefully. I have no hesitation in recommending. Happy Customer.
We have been extremely pleased by our experience with Altech. They were efficient, professional and exceptionally positive. They returned promptly to deal with a complication and resolved all challenges quickly and competently. They kept us informed throughout the process. I would have no hesitation in recommending them.
Absolutely fantastic service and we're really happy with everything. We were really looked after, the staff were ever so helpful and took all of our needs into consideration. The installation only took a few hours and they cleaned up afterwards, you wouldn't have known that they were there. We would highly recommend Altech
Dan and his team carried out a service to my CCTV cameras. From the moment I booked the appointment with the lovely office staff until the moment the works had been completed I couldn't be more impressed. The professionalism of the staff and the quality of work was fantastic. I wouldn't 't hesitate to recommend Altech security they've been great
Altech have been amazing. From first contact to attendance at home. Dan came to carry out a service on our alarm which was originally installed by Altech. He was very polite and ensured that we were happy with everything before he left. We cannot fault his contact, timeliness and professionalism and would 100% recommend this company to family and friends.
I previously had a service and monitoring agreement with another alarm company however on a couple of occasions when I had a faulty alarm I wasn't able to get through to the company and on one occasion they didn't turn up as promised. I was recommended Altech by a neighbour and have now switched to use them. I can't recommend them enough. Friendly, professional customer service and can always get through to someone straight away. Would recommend!
The process couldn't have been smoother. Appointment arranged over the phone with ease, Altech arrived at the agreed time and then followed up with a quote on the day they promised at the appointment. The Alarm system was upgraded in half a day and then I was provided with a full demo on how to use the system including the app. It's been a long time since I've had experience like this with a tradesman. I would definitely recommend them.
The whole company is a pleasure to deal with. Slick, professional and the quality of the workmanship is super. I needed x8 hard wired camera system and a full alarm system covering multiple areas in a large pub. Day 1 call
Day 3 visit
Day 5 install
Day 7 Done with multiple additional works. Day 8 Secure! Good value and the support is just fast. Made a call to move a camera, 4 hours done. Very efficient. Camera system is very cool. Picture quality is clear, very user friendly and records everything 24hrs. Fully recommended for everyone that needs security. Top job!
Excellent service - always. We moved in 2010 and commissioned a larger national fire and security company to instal our alarm. We then met Paul, Founder of Altech, who lived locally. Paul and his team were more responsive and better value for any problems we had than the larger firm. We got burgled in 2016 - he added additional security measures to make us sleep at night. I promised him that should we move, he would be our alarm service provider. In 2020, we moved - Paul was already scheduled for the day after we moved in to instal our alarm system. Paul and his team are great. Always there
At ATFS Group Ltd we take the utmost pride in insuring your experience and our technical knowhow is always the very best.
ATFS Group are members of Checkatrade. In addition to this we are an SSAIB certified Intruder Alarm Systems company.